FAQ

WHAT DO YOU WANT TO KNOWFAQ

Customer service is the bloom that never fades.

Everything we do is for you. Whether that means creating the most beautiful silk botanicals, delivering them in pristine condition to your home or office, or providing the support that our clients and customers occasionally need. Our mission is to make certain that consumer experience remains flawless.

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Why did you choose us?

We have professional product development team and high-tech production talent team as well as complete production equipment and plant. More then 10 years of rich production experience. Lowest price with good quality,Low MOQ,Free sample to check quality,On-time delivery are our advantages. And we also accept trade assurance order to protect buyer.
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Are your samples free or need cost?

Actually it depends on the products. For low value products, we will provide free sample, freight collect. But for some high value samples, it need sample cost and freight collect. Please informed that all samples cost and freight cost can be returned back to you after order placed. You're welcomed to email us for checking.
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How can I get a sample to check your quality?

After price confirmation, you can require for samples to check our quality.
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Can I add my logo on the product?

Yes, we can add your logo on the product.
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Can you make my designs?

Yes, OEM/ODM is welcome, please feel free to send us pictures. If necessary, we can keep your design be protected under law.
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Can I get discounts?

Yes, for large order, old customer and frequent customers, we give reasonable discounts.
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Which Shipment way is available?

By sea to your nearest port.By air to your nearest airport.By express (DHL, UPS, FEDEX, TNT, EMS) to your door.
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What is your term of payment?

We are quite flexible about payment, we accept T/T, Credit Card, Western Union, PayPal, Trade Assurance